Candidate MK/KD – Director of Patient Access in Southeast
Goal driven, quality oriented Revenue Cycle leader with repeated success in front-end collections, process improvement, and claims management. Over 14 years’ experience performing all aspects of Patient Access Services. Increased Pre-Service Collections from $614K to $1.24M year over year, increased clean claim rate from 67% to 79% year over year, decreased monthly denials from $403K to 193K after implementing automated eligibility, decreased associate errors by implementing bedside registration, provided leadership for up to 175+ employees/associates with multi-facility responsibility, provided a “clear vision and voice” to align with high quality standards and a culture of discipline that values integrity and transparency in the core business, adept at creating and managing cohesive, high performing, engaged teams, and highly skilled in improving goals and metrics toward best practices and industry standards.
Candidate resides in TN and is seeking a Revenue Cycle Director position within the Southeast.